Refund policy

Returns

Due to the nature of ingestible wellness products, we cannot accept returns on opened or used items for safety and compliance reasons.

Unopened products may be returned within 14 days of delivery if:

  • Seal is intact

  • Product is unused

  • Packaging is undamaged

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.


Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 7 days at:

📧 support@lunaranight.com

Include:

  • Order number

  • Photo of product

  • Photo of packaging

We’ll replace or refund as needed.


Refund Processing

Approved refunds are issued back to the original payment method within 5–10 business days.


Final Sale Items

Opened supplements are final sale for health and safety compliance.